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Shipping is free for purchases over 250€ for France, Belgium, Spain, Italy, Germany, and the Netherlands.

For the rest of the world, it is free for orders over 500€/$.

Below these amounts, the fees are automatically calculated at the time of ordering, based on weight, volume, and destination.

Yes, we deliver worldwide via reliable carriers such as FedEx, Aramex, Colissimo, or Chronopost, with a tracking number.

• No customs fees for deliveries within the European Union and the United States.
• For other countries, potential fees may apply according to local legislation. We always do our utmost to facilitate customs clearance.

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Products in stock (estimated times):

• 5 to 13 business days for Europe
• 7 to 15 business days for the rest of the world

Custom-made products: a manufacturing time is added depending on the complexity and size of the work, this time is always communicated to you. We remain in contact at each stage to keep you informed in real-time.

Yes, you have 14 days after receipt to notify us of a return (excluding custom-made products). Return costs are the buyer's responsibility.

Customized or made-to-order items are neither exchangeable nor refundable except in special cases, feel free to contact me via WhatsApp +33658325040 or email

We accept:

• Credit cards (Visa, Mastercard, etc.)
• PayPal (in some countries, 3 or 4 installments without fees are offered according to PayPal's conditions)
• Apple Pay
• Local solutions via Shopify Payments (Sofort, iDEAL, etc.)

We also accept bank transfers. Simply contact us directly by email (infos.neda@gmail.com) or WhatsApp (+33658325040), and we will send you the necessary information.

All our products are handmade by local artisans in Morocco, with traditional know-how and carefully selected natural materials. We also work with Afghan artisans for Afghan kilims and suzani as well as artisans from Burkina Faso and Ghana for some of our baskets and hangings.

Yes. The majority of our creations are unique pieces or produced in small series. Each item may therefore have slight variations, which adds to their charm.

• Vacuum once or twice a week (avoid the too-hard rotary brush)
• Rotate it regularly (once or twice a year) if exposed to sunlight.
• Clean stains with diluted black soap (or other non-abrasive soap) and a soft cloth.
• For stubborn stains: use saumière powder, let it act, then vacuum.

• Furniture: wipe with a slightly damp soft cloth or soap. Avoid detergents.
• Wool textiles: hand wash only, in cold water. For delicate pieces, prefer a specialized dry cleaner.

Yes, whether it is for a carpet, a light fixture, a piece of furniture, or any other decorative element, we can create a piece tailored to your needs. Contact us with your project via Whatsapp +33658325040, here or by email (infos.neda@gmail.com)

Yes, we offer personalized searches. Tell us what you're looking for (style, dimensions, colors…), and we will offer you a tailored selection.

Slow decor is about consuming less but better: durable pieces, made from natural materials, handcrafted with respect for human and artisanal rhythms.

At Néda, it's our essence: objects that have meaning, a story, and a soul.

Because at Néda, you are not just ordering an object.

You are entering an authentic, human, and committed approach.

I work hand in hand with artisans, on-site, in Morocco.

I know them personally, I choose each workshop, each person, for their expertise but also for their ethics.

I prioritize short supply chains, value handmade products, and deeply believe in production that makes sense, far from industrial standards.

I only work with people I respect, appreciate, and enjoy creating with. Nothing is left to chance. Each piece is the result of a conscious choice, a shared commitment.

And above all, what matters most to me is the satisfaction of my clients.

At every step, I do everything to ensure you are happy with your purchase.

If something goes wrong, I find a solution. If you have a specific need, I search with you.

I want you to receive not only a beautiful object but also a smooth, warm, and sincere experience.

Néda is:

• A European company based in Morocco,
• A direct relationship with artisans, without intermediaries,
• Noble materials, reasonable production, short supply chains,
• And constant attention to quality, ethics, and your satisfaction.